Drone as First Responder
Rapid response, when every second counts
Drones as First Responder
The next chapter in public safety drone programmes
"UK police forces already make around 40,000 drone flights in a year, so operating multiple DFRs in towns and cities will transform the way we react to 999 calls. DFR offers an efficient way of getting the right response to incidents. It will help us deploy resources effectively, support decision-making, and enhance the safety of communities and officers."
Get a head start - from the air
Accelerate incident response
Imagine if the first officer on scene looked a little different than normal.
Imagine responding immediately to a call for help, with eyes on an incident within minutes.
Imagine using instant real-time data for enhanced, remote, and centralised decision-making - anytime, anywhere.
Enter Drones as First Responders.
Remotely deploy pre-positioned, ready-to-fly DJI UAS from docking stations - strategically located on roofs or from the back of vehicles - to reach incidents ahead of human personnel to obtain the tactical advantage.
DFR is a force multiplier for public safety: A powerful tool for police, fire department, search and rescue organisations, and agencies like the Coastguard.
Accelerate your response. Enhance your decision-making. Empower your front-line operations. Protect your community. Keep your staff safe.

Transform how you see, assess, and react to an emergency
Benefits of the DFR workflow
24/7 response
All-weather drones charge in their docking stations, ready to deploy at any time around the clock - because dealing with emergencies isn’t only a 9 ‘til 5 job.
Get to the scene: First and fast
Strategically-placed Docks reach the scene of an incident within minutes of a 999 call, providing instant eyes in the sky. DJI Dock 3 drones can reach a designated point 1km away in 100 seconds!
Enhanced situational awareness
The drone is first on scene and relays real-time footage to commanding officers. Safely assess the incident from a remote vantage point and shape your response: Understand the situation, allocate appropriate resources, identify threats, and coordinate routes
Extended range
Leverage BVLOS permissions to control the drone remotely. Cover a wider geographic area for a dynamic response across multiple incident zones. Track targets from a far, extend operational flexibility, and oversee a fleet of drones from a centralised control centre.
Versatile data for every scenario
Capture the data you need. DJI Dock solutions offer thermal, visual, zoom, object tracking, and AI recognition. Stream live for real-time decision-making, then utilise the DJI Dock’s secure and automatic data offload for post-incident review, evidence, and prosecution.
Cut costs. Increase success
Public safety budgets are tight. Utilise DFR to cut costs. Maximise coverage with fewer assets. Minimise manual drone deployment, on-site pilots, and helicopter call-outs. Automated launches, remote operations, and faster incident assessment lower fuel use, personnel hours, and resources.
DFR will play a massive role
View from the frontline
"Looking to the future, there is no doubt that a drone-in-a-box and Drone as First Responder will play a massive role in emergency services operations. It will be a fantastic tool to help keep our public safe."

DFR in action
Case studies
How DFR transforms public safety operations
Eyes in the sky
Developing a DFR programme
How to scale your operations

1: Ground-based operations
Equip personnel with drones that can be carried in vehicles for manual, VLOS deployment. Gain confidence and experience with drone tech, while actively supporting real-world missions. Understand how UAS enhances situational awareness and improves decision-making as part of standard operational workflows.

2: Trial dock solutions
Begin trialling drone-in-a-box solutions by installing a docking station at a fixed location. Test the DFR concept by automating launches in a VLOS capacity. Throughout the trial, closely monitor performance, safety, and operational impact. Compile the evidence to support applications for BVLOS permissions. heliguy™ can support your DFR trials.

3: Remotely-located drone docks (Full DFR)
Once regulatory approval is secured, the final step is to scale the operation into a full DFR programme - utilising a network of docking stations across a strategic area, allowing drones to launch and respond to emergencies remotely and data viewed centrally.
Unlock remote operations with DJI Dock 3 and FlightHub 2
End-to-end automated workflow for DFR
DJI Dock 3 and DJI FlightHub 2 provide a powerful end-to-end tool for DFR operations - and heliguy™ can help you integrate this solution into your workflows.
Round-the-clock deployment: Fully-automated operations from weather-resistant stations. Fly for 54 minutes, launch in 10 seconds, reach a designated point 1km away in 100 seconds, and recharge in less than 30 minutes.
Versatile data collection: Pair with M4D drone with mapping and visual zoom cameras, and laser rangefinder; or the M4TD with visual, RGB zoom, thermal, and night vision capabilities, and laser rangefinder.
Flexible deployment options: Supports vehicle-mounted deployment (including dual Dock operations), or use with the D-RTK 3 Relauy on rooftops to enhance signal quality in urban environments.
AI Tools: FlightHub 2’s Virtual cockpit supports real-time AI recognition of people, vehicles, and boats; use SmartTrack to follow subjects; and deploy FlyTo tasks to reach a scene quickly.
Remote operations: Remotely plan missions, monitor live drone feeds, and manage fleets in real-time - all from a secure cloud-based platform.
Secure data: Benefit from a robust data-security infrastructure.
Advanced drone tech for DFR
Empower automated and remote response
- Drones
- Software
Data security
Keep sensitive information secure
DJI Dock 3 and FlightHub 2 enable public safety teams to scale DFR capabilities - all while meeting data security and compliance standards.
Secure operations: DJI Dock 3/DJI M4D Series are equipped with a suite of safety mechanisms, including Local Data Mode to keep your device offline; media data encryption; communication security; and log export encryption.
ISO/IEC certified: DJI FlightHub 2 uploads, stores, and manages data on Amazon Web Services (AWS) cloud servers, which are ISO/IEC 27001 certified, ensuring secure and compliant data processing.
Custom Permissions: FlightHub 2 has upgraded its permission management, allowing users to configure management permissions according to actual needs.
DJI FlightHub 2 On-premises: heliguy™ is FlightHub 2 On-premises certified, helping you integrate it to ensure the integrity of your DFR data providing an additional layer of security, and ensuring you have complete ownership of your data. No internent dependeency, no third-party data transfer. You control everything, from user permissions to flight data storage.

heliguy™: Trusted by 100+ blue light agencies
We are proud to support our public safety heroes, offering supply, consultancy, dedicated emergency services training, and regulatory assistance.
heliguy™: Your DFR drone partner
Leverage our in-house infrastructure to build your public safety drone programme
